Shipping policy

Shipping Policy

Effective Date: June 30, 2026

Welcome to AHCART. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days (depending on the destination and customs processing)

Delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

We may offer free shipping on eligible orders during promotional periods or when a minimum order value is met.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (when available), allowing you to monitor your package's progress.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase. AHCART is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

While we work with trusted shipping partners, delivery delays may occasionally occur due to weather, customs, carrier issues, or other unforeseen circumstances.

If your package appears lost or has not arrived within the expected delivery window, please contact our customer support team for assistance.

International Orders

International customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by their country. These charges are not included in the purchase price or shipping cost.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item(s) and packaging. We will work to resolve the issue as quickly as possible.